Queens University - Microsoft Services - Slowness [m365 Online] – Incident details
All systems operational
Microsoft Services - Slowness [m365 Online]
Resolved
Degraded performance
Started over 1 year agoLasted about 10 hours
Affected
student services
Degraded performance from 12:46 PM to 10:19 PM
email / office 365
Degraded performance from 12:46 PM to 10:19 PM
Updates
Resolved
Resolved
From Microsoft.
An unexpected usage spike resulted in Azure Front Door (AFD) and Azure Content Delivery Network (CDN) components performing below acceptable thresholds, leading to intermittent errors, timeout, and latency spikes. While the initial trigger event was a Distributed Denial-of-Service (DDoS) attack, which activated our DDoS protection mechanisms, initial investigations suggest that an error in the implementation of our defenses amplified the impact of the attack rather than mitigating it.
Monitoring
Monitoring
Connectivity issues or slowness within the M365 Online service, some users may also experience connectivity issues or slowness when using the Power Platform and Azure service.