Incident Report: Jisc Network Issue

Resolved

Operational

Started 2 months ago11, May, 2026Lasted 2 days11, May, 20261:29 PM13, May, 20267:39 PMUTC

Affected

network services

core network services

remote access : always on vpn

wireless network services

Updates

Resolved
13, May, 2026 at 7:39 PMUTC
Resolved
13, May, 2026 at 7:39 PMUTC
This incident has been resolved.
Monitoring
11, May, 2026 at 1:29 PMUTC
Monitoring
11, May, 2026 at 1:29 PMUTC
Approximately 25 sites in Northern Ireland were impacted due to an outage observed on the Dublin to Lytham link.

The issue appeared to affect DNS services, resulting in a loss of resiliency for customers with resilient connections.

Service has now been restored, and we are continuing to monitor the network to ensure stability.

Further updates will be provided if required; we apologise for any inconvenience this might have caused.

Queens University - Incident Report: Jisc Network Issue – Incident details